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: a collection of facts, tidbits, and musings about our world and our industry by the wonderful people of Everpay

Fix the designer-developer discord

A design is completed—photoshop templates, specs, images, and all—and handed over to a third-party developer. The developer implements the design, but not without some “creative” maneuvering to fill design gaps and override functionality decisions lost in translation. The back and forward feedback loop breaks down, and we end up with a shitty product. Such is the case with many agencies utilizing third-party vendors and even in- house departments treating design and development as separate entities. Coming from an agency background, I’ve seen firsthand the designer-developer relationship condemned to the catacombs where design details go to die and sound usability sits in limbo. Now working for Balanced, I am once again presented with this challenge. How then, do we mend the designer-developer discord?

I am a designer by trade; Marshall is a developer, but by no means do we view each other as counterpoints to the same project. The notion that design and development have conflicting roles is detrimental to success. Approaching the task together with an open dialogue allows us to avoid hold-ups by bringing design and development closer via an iterative workflow. Mark Otto, web platform designer at Twitter and creator of Bootstrap, wisely said, “Good design is constant contact.” I couldn’t agree more. The benefits of working together allows for an ongoing exchange of ideas and discussions around critical questions like, “is this added feature worth the excess code?” or, “what’s done easily?” versus, “what’s nearly impossible to execute?” We also avoid the guessing game, “what did you mean by this behavior?” In this sense, despite our disparate titles, we feel we are both intimately involved in producing a quality design, masterminding for usability, and implementing the final product.

Lessons learned:

// ensure both designer and developer have a clear understanding of the problems and objectives of the project

// keep an open dialogue and bounce ideas off of one another

// don’t be afraid to iterate; the goal is not to get it perfect the first time

// make informed design and engineering decisions by collecting feedback  from the targeted audience, both during and after the development process

Damon / Designer, Balanced

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